monogramming policy

how much fun is it to have something specialized just for you?! we would be happy to monogram many of our items at 29olives for an additional charge of $10. monogramming is typically 3 initials - the first initial, the last name (in the center and larger than the other letters), and then either your middle name or maiden name. by no means is that law and we would be happy to monogram your item in any particular way that would make you happy. if you are looking for have any embroidery beyond the 3 letters, please contact us at kris@29olives.com prior to placing your order.

shipping policy

fun is the name and shipping for free is the game. if you live in the contiguous states we will be happy to ship your purchases to you for free. if you are living in the beautiful states of alaska or hawaii, there will be an additional fee but we will make a point to ship it as inexpensively as possible. all items will be shipped within three business days but we ask that you please take note of both holidays and weekends. trust us, we have been there where we have waited until the last minute until finding just the perfect piece so if you need something shipped immediately please let us know and we will do all we can to ensure it is delivered on time. upgraded shipping is an additional charge. contact us directly at kris@29olives.com if you have any questions. 

return policy

we would be happy to offer exchanges for any purchases as long as the item is unworn with the original tags attached. please contact us prior to the return at kris@29olives.com so that we may issue you a return authorization number. we are not responsible for payment of the return shipping. we apologize but monogrammed orders and earrings (for hygienic reasons) can not be exchanged. if you would like to exchange your item for a gift card to use in the future, we would happily oblige. we unfortunately do not offer refunds. 

payment methods

we use the square payment processing system both in store and online. we happily accept most major credit cards including visa, mastercard, discover and american express as well as apple pay. we apologize but personal checks can not be accepted in our store.

come visit us!

address:

132 saint george street

saint augustine, florida 32084

email: 

kris@29olives.com

opening hours

monday 11:00-6:00

tuesday 11:00-6:00

wednesday 11:00-6:00

thursday 11:00-8:00
​​friday 11:00-9:00

saturday 10:00-9:00
​Sunday: 10:30-8:00

*subject to change seasonally*

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